Welcome to Elegante Flooring. By accessing or using our website (the “Site”), you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you should not use this website.
1. About Elegante Flooring
Elegante Flooring provides premium, eco-friendly, and affordable flooring solutions for residential and commercial properties across Australia. Our products and services are intended for Australian residents and businesses only.
2. Use of the Website
By using our website, you agree to:
- Use the site lawfully and ethically;
- Not engage in any activity that could harm the website or its users;
- Not reproduce, duplicate, copy, sell, resell or exploit any portion of the website without written permission.
3. Products and Pricing
We do our best to ensure that all product information, including pricing and availability, is accurate. However, we reserve the right to:
- Modify products, descriptions, or prices at any time without notice;
- Refuse or cancel any order at our discretion;
- Limit product quantities available for purchase.
All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
4. Orders and Payment
Orders made through our website are subject to availability and confirmation of payment.
- We accept payments via secure third-party payment processors.
- You are responsible for ensuring the accuracy of your order and payment information.
- Additional fees such as delivery charges may apply and will be clearly outlined at checkout.
5. Delivery
We deliver across Australia. Estimated delivery times may vary depending on your location and order details. While we strive to meet delivery timeframes, delays may occasionally occur due to external factors.
6. Returns and Refunds
We comply with Australian Consumer Law. If a product is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund.
Please contact us at info@eleganteflooring.com.au with your order details to initiate a return or refund.
7. Intellectual Property
All content on this website—including logos, images, designs, text, and graphics—is the property of Elegante Flooring and protected under Australian copyright and trademark laws. You may not use or reproduce any content without prior written permission.
8. Limitation of Liability
To the extent permitted by Australian law, Elegante Flooring is not liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of our website or products.
9. Privacy
We are committed to protecting your privacy. For details on how we handle your personal data, please refer to our Privacy Policy.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be effective immediately upon posting. Continued use of the website after changes are made constitutes your acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Australian courts.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@eleganteflooring.com.au