Elegante Flooring is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Order and Payment Information: Billing details and transaction history.
- Website Usage Data: IP address, browser type, referring pages, and general activity on our site.
- Preferences: Your choices regarding marketing communications.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and deliver your flooring orders.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing: To send updates, offers, and promotions (only with your consent).
- Website Experience: To improve our site performance and user experience.
- Legal Obligations: To comply with applicable laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Trusted Service Providers: For services such as payment processing, logistics, and marketing support.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a company sale, merger, or acquisition.
4. Data Security
We implement robust measures to keep your information safe:
- Encryption: SSL encryption for all data transfers.
- Access Control: Limited access to sensitive data.
- Ongoing Monitoring: Regular reviews of our systems and processes.
5. Cookies and Tracking
Our website uses cookies and other tracking technologies to enhance your browsing experience and collect usage data. You can manage your preferences through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data.
- Update or correct inaccurate information.
- Request deletion of your data, where applicable.
- Opt out of marketing communications at any time.
7. Policy Updates
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated effective date.
8. Contact Us
For any questions or concerns about your privacy or our data practices, please contact:
Email: info@eleganteflooring.com.au
Phone: (02) 1234 5678
Address: Unit 3/13 Larkin St, Riverwood NSW 2210
By using our website or services, you agree to the terms outlined in this Privacy Policy.